Return Policy

 

30-Day Satisfaction Guarantee

Customer satisfaction is our No. 1 priority.
We proudly stand behind the quality and performance of every Manuka Skin product. If, for any reason, you’re not completely satisfied with your purchase, we offer a 30-day money-back guarantee from the date your order is delivered.

Yes, even if you’ve opened and used the product — we expect you gave it a proper try before deciding it wasn’t quite right for you. That’s totally fair.

To request a return or refund, just email our team at info@manukaskin.com.au within the 30-day window. We’ll guide you through the process and make it as smooth as possible.

A few quick notes:

• Refunds will be processed to your original payment method once your return is received and reviewed.

• If you’re returning a product that was part of a discounted bundle or set, the refund will be adjusted accordingly to reflect the bundle pricing.

• Original shipping fees (if applicable) are non-refundable.

We want you to love your skin — and your experience with us. So if something’s not quite right, let us fix it.

Exchanges (if applicable)

If an item is defective or damaged, we will be happy to exchange it. To exchange it for the same item, send us an email at info@manukaskin.com.au